Support and Technical Assistance for Builds is available through the OpenBuilds Community.  Within the OpenBuilds Community you can search through the database or ask your own questions.  There are many OpenBuilds staff, Resident Builders, Moderators, and experienced Builders who can collaborate with you so that you can get your Build up and running quickly!

  • How do I reach technical support?
    For technical questions, including advice on your build ideas, tap into the active OpenBuilds community for a quick response.  Use the search bar near the top of the community page to locate the answer you need or post your own question.  You'll find many like-minded experienced individuals, resident builders, and OpenBuilds Team members who are happy to help.

  • How can I receive instant help?
    We update this knowledge base frequently to help you find the answers that you need.  Check here for troubleshooting and technical advice along with many answers to our most popular questions.

  • How can I receive help placing an order?
    For questions relating to your order, message us from within your OpenBuilds Part Store store account.

  • Is there a phone number that I can call?
    We are happy to answer your questions through our customer service portal.