How do I return an item?

OpenBuilds Part Store Return Policy

New, unopened items may be returned within 30 days of delivery for a full refund or exchange.  Refund or Exchange will be issued upon receipt of your returned package.  Bank processing time for refunds may take up to 15 business days, depending on your bank's policy.

In most cases, return postage is your responsibility.  

HOW TO MAKE A RETURN

  • Carefully package your return so returned Parts arrive undamaged
  • Place a note with your name, order # and reason for the return.
  • Include request for refund, store credit or exchange.
  • Apply appropriate postage and ship.

 

RETURNS PROCESSING CENTER:

OpenBuilds Part Store
719 Whig Lane
Monroeville, NJ 08343 
United States

Please note:  Software is non-refundable.